Terms and Conditions


  • Please note that receipt of course fee confirms your child's place.  Payment for swimming lessons should be made via regular monthly standing order.  Please note that we require 30 days notice prior to the cancellation of any swim school place.


  • Fees are non-refundable and non-transferrable, except at the express discretion of the manager


  • Parents/Guardians must stay in the vicinity of the swimming pool during their child's swimming lesson and are responsible for providing medicines such as inhalers & epi pens if they are required, which should be brought onto poolside.  Dolphin Swim School will do its upmost to ensure a safe environment, however your child undertakes these classes entirely at their own risk.


  • Please make sure your child finishes eating at least an hour before their swimming lesson. Unfortunately we are unable to replace or refund lessons lost through pool contamination.


  • If your child has suffered any sickness or diarrhoea please make sure that they are fully recovered (at least 48 hours after last bout of diarrhoea or vomiting) before sending them swimming.


  • In the event of unforeseen pool closure, we will endeavour to replace any lost lessons at the soonest opportunity. (This may be in holiday time subject to pool availability.)


  • Due to the timetabling of all the lessons at the school, coupled with the advancement of your child's abilities whilst they are at the school, it may occasionally become necessary to change your child's lesson time slightly.  We endeavour to keep sibling swim times as close together as possible.  We will notify you in advance of any changes.


  • By completing a booking form and sending your child for swim lessons, you consent to Dolphin Swim School securely storing your child’s personal and medical data for the duration of their time with the school for the purpose of administering the swim school and ensuring their safety whilst in the pool.  This data may be held for a period of up to 12 months after child leaves the swim school, at which point information will be removed.  


  • All children must have a completed booking form before commencing lessons with Dolphin Swim School.  By completing the booking form, I confirm that I have disclosed any and all known medical information which affect my children. It is the responsibility of the parent or guardian to maintain the accuracy of their child’s booking form information and notify Dolphin Swim School immediately if there are any changes to their health / emergency contact details.